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The Competencies for Canada's Substance Abuse Workforce is a supportive resource that:
- Identifies the technical and behavioural abilities (specific and measurable skills, knowledge, attitudes and values) required to perform optimally in the substance abuse field; and
- Provides supporting tools, such as interview and performance management guides as well as application tools, to enable organizations and individuals to quickly adopt and apply the competencies in their work settings.
Together, these tools can help facilitate the creation of learning and development strategies for staff and support the hiring and retention of skilled people. This resource applies directly to those working in health promotion, support and outreach, counselling, withdrawal management, supervision, administration and senior management. It is also relevant to allied professionals interacting with individuals who have substance abuse issues.
Competencies Impact Videos
Check out CCSA's Competencies videos (below) to learn more about how people across Canada are using this practical and user-friendly resource to find, hire and develop people with the right skillsets for their organization.
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Competencies Overview Tools

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Improving the Hiring Process

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Interview Guide and Tools

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Your ready-to-use resource |
Your guide to determining skills you need |
Your guide to hiring the right people |
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Performance Management

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Easy to Use
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Cost Savings
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| Your guide to effectively developing staff |
A practical, easy-to-use adaptable guide |
Saving you time and money |
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Competencies in Education

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| Educating tomorrow's professionals Today Competencies |
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The Competencies Implementation Checklist is a web-based resource specifically developed to help individuals and organizations plan and prepare to integrate CCSA's Competencies into their organization's policy and practice. The Competencies can be used in several ways:
- A complete, ready–to-use resource: A step-by-step guide on how to use the Competencies in your organization and work.
- A self-check comparison built on an evidence-based competency model that allows people and organizations to assess and/or build on existing policies and initiatives,
- A competency capacity-building tool within organizations and communities to further develop the substance abuse workforce.
Learn more about integrating the Competencies into your work!
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The Competencies for Canada's Substance Abuse Workforce
Due to its size, the Competencies resource has been posted in sections to facilitate ease of access for digital viewing and download. To read the Competencies for Canada's Substance Abuse Workforce, please refer to the table of contents above.
If you have any questions or comments or would like to request one (1) print copy (which also includes a copy on CD-ROM), please send your name, position, title, organization, postal address (street address, city, province and postal code), telephone and email address to competencies@ccsa.ca.
If you would like multiple print copies, please download and complete the Request for Multiple Printed Copies of Competencies form. Please note: A fee will be charged, ranging in price from $30–40 each, depending on quantity ordered; this fee covers printing and distribution costs only.
Competencies: Report in Short
The Competencies Report in Short provides a brief overview of the project.
Report in Short